Privacy Policy

Privacy and Confidentiality

We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

Privacy Policy for Social Seller Bangladesh

Effective Date: 01 Nov 2024

At Social Seller, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information from you when you use our services, including but not limited to:

• Personal Identifiable Information (PII):

  • Name
  • Email address
  • Phone number
  • Shipping/billing address
  • Payment information (credit/debit card details, transaction history)

• Non-Personal Information:

  • IP address
  • Browser type and version
  • Device type
  • Location data (if enabled)
  • User activity on the site (e.g., pages visited, time spent on each page)

• Cookies and Tracking Technologies:

  • We use cookies, web beacons, and similar technologies to enhance your browsing experience and gather information about how you interact with our site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing Transactions: To process your orders, payments, and provide customer support.
• Improving User Experience: To personalize content, analyze trends, and improve our website's functionality and services.
• Communication: To send you order confirmations, shipping updates, promotional offers, and other marketing communications (if you have opted in).
• Legal Compliance: To comply with applicable laws and regulations, such as responding to legal requests or preventing fraud.

3. How We Protect Your Information

We use a combination of physical, technical, and administrative measures to protect your personal information. These include encryption, secure servers, and regular security updates. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with the following:

• Service Providers: We may share your information with trusted third-party vendors who provide services on our behalf (such as payment processors, shipping companies, or marketing platforms).
• Legal Requirements: We may disclose your information if required by law, such as in response to a legal request or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred.

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit our site. We use cookies for:

• Authentication: To remember your login information and preferences.
• Analytics: To collect anonymous data about your usage patterns to improve our website.
• Marketing: To serve you targeted advertisements based on your browsing behavior.

You can control cookie settings through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

• Access and Correction: You have the right to access the personal information we hold about you and request corrections if any information is inaccurate.
• Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.
• Opt-out of Marketing Communications: You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email we send.

7. Children's Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

As our services may be accessible globally, your personal information may be stored or processed in locations outside of Bangladesh. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: admin@socialsellerbd.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.